Platform & agents
Run some agents on hosted inference and others on your keys—without duplicating templates, connectors, or channel configuration.
Enterprises rarely choose “all hosted” or “all BYOK” forever. A sandbox might stay hosted for speed while regulated customer agents use enterprise keys. FlexyAgents keeps both paths in one workspace so templates, connectors, and channels do not fork.
Use this article to align product, finance, and security on a phased model strategy and to document which agents use which path for audits.
Bind production customer agents to BYOK while internal experiments stay hosted to protect budgets.
Tag agents in your CMDB or internal wiki with model path so on-call knows which provider dashboard to check during outages.
Test prompt changes in sandbox hosted models before promoting to BYOK production to isolate cost spikes.
Separate platform subscription line items from token invoices so chargeback to departments is fair.
Renewal conversations should include projected token growth, not only seat counts.
When migrating vendors, plan dual-run windows and regression suites for golden questions.
Maintain a one-pager listing subprocessors, data categories, and model endpoints per agent class.
Update the doc when you add channels or regions; stale architecture diagrams erode trust faster than gaps.
Include incident response steps for key compromise specific to each provider console.
Teams tempted to run parallel DIY LLM scripts should instead use scoped agents with governance—central visibility beats hidden notebooks.
Executive sponsorship helps enforce “no sidecar bots” policies politely.
Celebrate wins on the standard platform to reinforce good behavior.
Explore the platform
See platform features, browse templates, compare pricing, or contact sales.
More from the blog—starting with the same category as this piece.
Compare scripted bots with modern AI agents: tools, workflows, knowledge-grounded replies, and cross-channel deployment.
Read articleCall POST /api/agents/{id}/chat with bearer keys—stream tokens when your UI needs a ChatGPT-style experience inside your product.
Read articleSync docs, tickets, and commerce data so your knowledge base chatbot and AI FAQ for help centers answer from real content—not guesses.
Read articleNext step
Start a trial, book a walkthrough, or talk to us about governance and rollout—same workspace for pilots and production.