측정, 보존, 거버넌스 — 다른 시스템처럼 AI를 관리하세요
운영자에게 SaaS에서 기대하는 수준의 분석 깊이를 제공하고, DPA를 존중하는 보존 레버와 함께, 일상 협업과 감사 대비 증거를 분리하는 팀 제어를 구독 범위에 맞게 제공합니다.
- Conversation 및 performance analytics는 Dashboard → Analytics Overview, Conversations, Performance 아래 있습니다. Reports, Real-time, A/B Testing은 subscription capability 포함 시 appear
- Knowledge Base → Analytics 및 Embeddings가 content usage 확인 — entitled workspace navigation entry mark
- Team → Members, Invitations, Roles, Activity always admin workflow part. Audit Log separate plan-gated security review trail
- Plan chat history 및 analytics storage numeric retention plus advanced analytics, custom dashboard, audit, SSO-class feature, department, deployment monitoring toggle carry
로그인하셨나요? 대시보드 → 분석 또는 설정 → 데이터 및 개인정보에서 시작하세요.
분석 및 거버넌스 위치
타일은 제품 사이드바 구조를 따릅니다. 요금제 태그가 있는 항목은 상위 등급이 필요한 경우가 많습니다. 실제 메뉴가 기준입니다.
- 분석 개요일반 탐색
- 대화일반 탐색
- 성능일반 탐색
- 보고서요금제
- 실시간요금제
- A/B 테스트요금제
- 지식 분석요금제
- 팀 및 역할일반 탐색
- 활동일반 탐색
- 감사 로그요금제
- 데이터 및 개인정보일반 탐색
- 보안일반 탐색
Visibility
Org overview에서 per-agent detail까지 operational analytics
Main dashboard volume, active agent, team footprint summarize. each assistant drill thread/completion pattern, Analytics section cross-cutting conversation/performance view open.
Workspace overview
Home dashboard leadership live agent, message trend, document coverage orient — customer 전 drift spot.
- High-level KPI subscription usage meter track align
- Same shell agent, knowledge, billing jump link
- Hosted/BYOK inference path 동일 work
Conversation analytics
Dedicated route thread, channel, outcome breakdown — support/success team assistant 또는 time window compare.
- Filterable view per-agent history pane complement
- Tier include export/scheduled reporting pair
- Retention window plan-backed analytics storage day follow
Performance metric
Latency, throughput, quality proxy engineer model, tool, knowledge tune — raw log alone guess 없이.
- Surface metric analytics hub quick check near stay
- Deployment/automation change spike correlate
- Real-time dashboard optional — plan section below
Knowledge analytics & embeddings
Knowledge Base 내 Analytics document query watch. Embeddings(admin) need team vector health expose.
- Librarian stale article evidence retire help
- Connector sync job consumption data complement
- Feature-gated entry not entitled nav disappear
Plan depth
Advanced pack, live view, experiment, audit trail
Each subscription row feature flag dashboard entry map — advanced analytics, real-time view, custom dashboard, richer report, A/B testing, audit logging, SSO-class security, department, deployment monitoring, extra environment order include 시.
Advanced analytics & reporting
Higher tier richer reporting surface, custom dashboard scaffolding unlock — exact widget release vary, navigation entitled organization only show.
- Reports child route advanced_reports capability tie
- Custom dashboard custom_dashboards flag respect
- Marketing signed order form appear only promise
Real-time & deployment monitoring
Real-time analytics(nav beta mark), deployment monitoring operator live traffic/release health watch toggle on 시.
- Launch window/high-stakes campaign useful
- Extra staging slot plan include environment count extend
- Anomaly human alert automation pair
A/B testing
Product experiment ab_testing flag true workspace Dashboard → Analytics → A/B Testing agent variant compare.
- Traffic split prompt tweak hidden 대신 explicit keep
- Messaging tone, tool usage, retrieval strategy ideal
- Statistical comfort volume enough require
Audit log vs everyday activity
Team → Activity routine collaboration event capture. Audit Log(audit_log feature) compliance readout security-sensitive change focus.
- SOC 2/ISO narrative buyer evidence ask help
- Chat retention separate — each policy independent govern
- Export discussion success contract belong
Data lifecycle
Retention knob, privacy setting, BYOK alignment
Plan conversation history/analytics storage separate retention window store. Settings → Data & Privacy role touch control expose. BYOK provider key vault keep, FlexyAgents workspace retention apply.
Conversation & analytics retention
Separate clock shorter chat window keep aggregated analytics preserve — or vice versa legal guidance depend.
- Null/sentinel indefinite mean — per plan row confirm
- Deletion job automation run limit same respect
- Chosen window internal DPIA pack document
Data & Privacy settings hub
Administrator export expectation, notification default, downstream integration consolidated Data & Privacy page manage.
- Integrations → Webhooks event streaming pair
- Localization/notification tab full compliance story nearby
- BYOK customer LLM API Keys org key configure
Security settings & SSO-class feature
Settings → Security workspace control centralize. higher plan federated identity require advanced SSO option unlock.
- Agent/knowledge role-based access alongside work
- Departments flag large team org structure mirror
- Contractual SLA/dedicated support sales-led remain
People
Member, role, invitation, least privilege
Team administration typical B2B SaaS mirror: invite flow, role template, agent edit vs invoice pay separate. activity feed manager help. audit log security satisfy.
Members & invitations
Team → Members/Invitations email onboarding, max_team_members seat enforcement colleague provision.
- Seat counter most plan pending invite include
- Paper trail need deactivate delete 대신
- SCIM depth enterprise agreement depend — sales confirm
Roles & permissions
Role management billing, knowledge ingestion, LLM key, destructive automation touch limit — compromised account blast radius reduce.
- Sensitive route dashboard permission check align
- Distributed franchise delegated admin support
- Access review audit log export pair
Branding & platform mark
Dedicated plan flag customer-facing widget FlexyAgents branding remove — white-label program procurement track lever.
- Agency customer resell important
- Enterprise contract white-label conversation complement
- Marketing site honest: promise 전 entitlement check
자동화와 채널은 자동화 및 채널에서 동일한 역할을 상속합니다. 모델과 키는 호스팅형 vs BYOK에서 다룹니다.