Privacy Policy

Last updated: this document is provided for transparency. Have it reviewed by qualified counsel for your jurisdictions.

Information we collect

We collect information needed to operate the service, including account details (such as name, email, and organization), billing data processed by payment providers, content you upload for knowledge bases, usage and diagnostic logs, and communications you send to support.

How we use information

We use data to provide and improve FlexyAgents, authenticate users, prevent abuse, analyze reliability, comply with law, and communicate about the product. Model providers you configure under BYOK receive prompts according to their terms.

Sharing

We share data with subprocessors that help us run the platform (e.g., hosting, analytics, email) under agreements that limit use to providing the service. We may disclose information if required by law or to protect rights and safety.

Retention

Retention depends on your plan, workspace settings, and legal obligations. Administrators should configure lifecycle rules aligned with internal policy and applicable regulation.

Security

We implement administrative, technical, and organizational measures appropriate to the nature of the service. No method of transmission or storage is perfectly secure; report suspected issues to security contact provided in your order form or support channel.

International transfers

Data may be processed in countries where we or our subprocessors operate. Where required, we rely on appropriate safeguards such as standard contractual clauses.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal data, and to object or port data. Contact us using the details in the app or on the website to exercise rights.

Contact

For privacy questions, contact us through the support or sales channel listed on flexyagents.com.