FlexyAgents — AI assistant for business & internal AI assistant platform
Give teams an AI assistant platform grounded in HR, IT, and policy docs—an internal copilot on the same stack as customer-facing agents. Roll out AI agents for business workflows with unified governance, analytics, and controls instead of one-off scripts per department.
Wikis, files, helpdesk & team chat (14)
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- Scoped knowledge bases keep HR policies, IT runbooks, and customer-facing help in separate retrieval indexes—same platform, different corpora per agent
- Employees meet the copilot in Slack, Microsoft Teams, or an intranet widget—channel mix follows the same plan gates as external agents
- Hosted models or BYOK share one workspace with roles, API keys, and data settings so security can sign off once
- Analytics and retention controls on eligible plans show what internal topics drive volume—without treating employee chat as a shadow IT project
Sources
Ground answers in how your company actually works
Pull from wikis, ticket knowledge, and file stores your teams already curate. Instruct assistants to stay inside retrieved context so HR, IT, and ops get consistent wording—not generic web filler.
One assistant, many internal scopes
Attach different knowledge bases per agent so an IT copilot never retrieves comp guidelines, and an HR bot never sees production credentials.
- Mirrors how you split Confluence spaces, Notion workspaces, or SharePoint libraries
- Clone agents when regions or subsidiaries need isolated policy sets
- Same ingestion pipeline you use for customer-facing FAQ agents
Approved Q&A for legal and people ops
Capture verbatim language for PTO rules, travel policy, or security attestations alongside long-form handbooks.
- Editors refresh entries without opening a ticket with engineering
- Pairs with PDF or HTML uploads for full employee handbooks
- Low-confidence behavior can point to the canonical policy link
Live sync from wikis and ITSM
Scheduled jobs keep Notion, Confluence, ServiceNow, and ClickUp-style sources aligned with what employees see in the source system.
- Drive, Dropbox, Box, OneDrive, and SharePoint augment wiki exports
- Connector catalog doubles as the story for security questionnaires
- Swap sources when you migrate platforms mid-quarter
Same builder as customer-facing agents
Internal copilots reuse templates, automations, and analytics—so platform teams are not maintaining a separate “employee chat” stack.
- Promote patterns from pilot teams to company-wide rollouts
- Share learnings with support and sales agents in one org workspace
- Templates accelerate IT, HR, and onboarding use cases
Channels
Meet employees where they already work
Start in Slack or Teams for high adoption, add an intranet embed when ready, or call the chat HTTP API from internal consoles—all behind the access model your subscription supports.
Slack and Microsoft Teams
Drop the assistant into channels or DMs so frontline managers ask in the tool they monitor all day.
- Channel availability follows your FlexyAgents plan
- Conversation history respects workspace roles
- Pair with automations that open follow-ups in ITSM when needed
Intranet and SSO-class experiences
Embed the widget on SharePoint-style pages or internal portals when you want a browser-first experience next to policy libraries.
- Hosted help URLs help when you cannot ship custom front-end changes
- Align with your identity provider story on suitable tiers
- Mobile-friendly layouts for deskless teams
HTTP API for internal tools
POST /api/agents/{id}/chat from admin consoles, CRM sidecars, or custom React apps behind your SSO.
- Same streaming and rate limits as the public widget
- Ideal for engineering or finance tools that should not live in chat
- Secrets stay in your existing vault patterns
Trust
Roll out AI without losing control
Retention settings, analytics, and role boundaries live next to LLM credentials so security and people teams can govern employee assistants like any other business system.
Hosted or BYOK in one workspace
Pick hosted inference or bring your own keys for jurisdictions or procurement rules—without forking your agent configuration.
- Model choice is per agent or environment
- Data & Privacy settings sit beside connector credentials
- Reduces “shadow GPT” sprawl by offering an approved path
Visibility into real internal demand
See which topics, documents, or teams drive the most questions so you can fix root causes—not just answer the same thing forever.
- Informs handbook updates and IT doc refreshes
- Export and retention behavior follows plan capabilities
- Complements existing ITSM reporting, not a replacement
Roles, access, and escalation
Limit who edits ingestion versus who can read transcripts. Wire automations to open ServiceNow or Zendesk-style items when the bot hands off.
- Keeps sensitive workflows human-in-the-loop when required
- Slack and Teams notifications for SMEs on eligible setups
- Audit-oriented views where your subscription includes them
Aligned with enterprise expectations
Same DPA, SSO, and security conversations as the rest of FlexyAgents—one vendor narrative for internal and external AI.
- Procurement can review connectors and data flows in one place
- Employee assistants are not a skunkworks stack outside IT review
- Scales from a single team pilot to org-wide policy
External-facing teams can run on the same stack—see customer support and FAQ & help center, browse Features, or compare plans on Pricing.
Next step
Pilot an internal copilot your security team can approve
Scope knowledge, pick Slack or Teams first, then expand to intranet embeds and APIs—governance and analytics stay in one workspace.